At Total Health Medical, we manage test results for patients attending GP appointments at our Yeppoon and Emu Park clinics in a safe, confidential, and clinically appropriate manner.
This page explains how test results are communicated, expected timeframes, and when a GP appointment is required.
All test results ordered by our GPs are reviewed by a doctor.
Results are communicated based on:
This ensures results are handled safely and appropriately.
Patients may be contacted regarding test results by:
Not all results require direct contact. Your GP will advise if follow-up is needed.
Please do not assume no news means abnormal results.
A GP appointment is required to discuss:
Booking an appointment ensures your GP has adequate time to explain results and answer questions. Appointments can be booked via our General Practice GP Services page.
Test result timeframes vary depending on the investigation and laboratory processing times.
Please allow sufficient time for results to return and be reviewed by your GP before contacting the clinic. Contacting the clinic before results are reviewed may delay processing.
This test results process applies to patients attending both our Yeppoon and Emu Park clinics.
Our doctors and reception team follow strict privacy and safety guidelines when managing results.
If a test result is urgent or requires immediate attention, the clinic will contact you directly.
Please ensure your contact details are up to date with reception. This allows us to contact you promptly if urgent results are identified.
If you wish to discuss your test results or require further explanation, please book a GP appointment. Please book a standard or long GP appointment depending on your needs.
Booking an appointment ensures results are discussed safely and confidentially.
All doctors at Total Health Medical are AHPRA-registered and committed to evidence-based care.
Clear test result processes help protect patient privacy, ensure clinical safety, and support accurate medical decision-making.
Your GP will advise if follow-up is required. You may be contacted by phone, SMS, or asked to book an appointment.
For privacy and safety reasons, test results are not routinely provided by email.
Timeframes vary depending on the type of test and laboratory processing times.
If results are urgent, the clinic will contact you directly.