Phone Calls & Email Policy

Phone Calls & Email Policy

Phone Consults & Emails

To speak with your Doctor, you will need to phone the centre and arrange a phone consultation.

To obtain a Medical Certificate, Prescription, Referral and or Letter after a phone consultation you must email the centre on admin@thmc.com.au first before we return your requested documents to ensure that we are sending to the correct patient and correct email address.

Email Policy

Appointments cannot be made via emails, nor will results be given out via email (unless the patient has already received the results from a doctor or nurse). Please phone the practice regarding this information.

Email is not our preferred means of communication. If you have documents for your Doctor please bring them into your consultation with you. If you are requesting information to be emailed to you please be informed that that this is not an encrypted service.