At Total Health Medical, we are committed to protecting patient privacy and maintaining confidentiality at our Yeppoon and Emu Park GP clinics.
This page outlines how patient information is handled and the importance of privacy in the delivery of safe and professional medical care.
We respect the privacy of all patients and manage personal health information in accordance with applicable Australian privacy and healthcare requirements.
Patient information is collected, stored, and used only for purposes related to the provision of medical care and practice operations.
All information shared with your GP and healthcare team is treated as confidential.
Access to patient information is limited to authorised staff involved in your care or the operation of the clinic.
Patient information may be used or disclosed when required for:
Information is not shared without consent unless permitted or required by law.
Patients may request access to their medical records in accordance with applicable guidelines.
Requests may require identification and reasonable notice to allow records to be prepared..
To protect patient confidentiality:
These measures help ensure patient safety and privacy.
This privacy and confidentiality approach applies to patients attending both our Yeppoon and Emu Park clinics.
Our team follows strict privacy standards to support safe, respectful, and professional care.
If you have questions or concerns regarding privacy or confidentiality, please contact the clinic directly so they can be addressed appropriately.
For information about appointments and how your personal information is handled during consultations, please see our GP appointments in Yeppoon & Emu Park page.
Yes. Patient information is treated confidentially and handled in line with professional and legal requirements.
Only authorised clinical and administrative staff involved in your care or practice operations.
Only when required or permitted by law, or where necessary for your care.
We comply with applicable Australian privacy and healthcare requirements.
You can also access our Privacy & Confidentiality Statement.