At Total Health Medical, we are committed to providing accessible and inclusive care for all patients attending our Yeppoon and Emu Park GP clinics.
Interpreter services can be arranged to support patients who require assistance communicating in English during their appointment.
Interpreter services can be requested when booking GP appointments in Yeppoon & Emu Park to support clear communication during your consultation.
Interpreter services may be arranged for patients who:
Using an interpreter helps support patient safety, understanding, and informed decision-making.
If you require an interpreter for your appointment:
Interpreter availability may depend on language and appointment type.
While family members or friends may assist with general communication, they are not always appropriate for interpreting medical information.
Professional interpreters help ensure accuracy, confidentiality, and clear communication.
Interpreters are required to maintain confidentiality and professionalism when assisting with medical consultations.
Patient privacy and confidentiality remain a priority when interpreter services are used.
Interpreter services may be arranged for patients attending both our Yeppoon and Emu Park clinics.
Our team aims to support effective communication to deliver safe, respectful, and high-quality care.
If you have questions about interpreter services or accessibility support, please contact the clinic directly so we can assist appropriately.
Interpreter availability and arrangements may vary. Please speak with reception when booking for further information.
In some circumstances, patients may bring a support person; however, professional interpreters are recommended for medical discussions.
Professional interpreters help ensure accurate communication, patient understanding, and confidentiality.